FAQs
Frequently asked questions
The practical questions patients ask Helen and Mr Krishnan most — referrals, waiting times, fees, insurance and what happens on the day.
Referrals
Appointments
Fees
Surgery day
Before you book
Do I need a GP referral?
Not for self-pay. Most insurers require one — check your policy and obtain an authorisation number.
How quickly can I be seen?
Answer to follow: awaiting client copy.
Which clinics does Mr Krishnan run?
Woodthorpe Hospital, Nottingham: Monday 08:00–14:00, Thursday 17:30–19:30, Friday 13:00–17:30.
Can I have a chaperone?
Answer to follow: awaiting client copy.
Fees and insurance
How much is a consultation?
£250 for the first appointment and £150 for follow-ups (verified on PHIN).
Are prices fixed?
Answer to follow: awaiting client copy.
Which insurers are accepted?
Bupa (fee-assured), AXA Health, Aviva, Vitality, WPA, Cigna, Allianz, Healix, Aetna, The Exeter, Benenden and more.
Is finance available?
Answer to follow: awaiting client copy.
On the day
What should I bring?
Photo ID, your insurer’s authorisation number if insured, a list of medicines and any previous results or letters.
Will I have tests at the first visit?
Answer to follow: awaiting client copy.
How long is the appointment?
Thirty to forty-five minutes with Mr Krishnan himself.
Can I drive home after a procedure?
Answer to follow: awaiting client copy.
After treatment
Who do I call if I am worried?
Helen on 073 8302 1815 in clinic hours; the Woodthorpe ward out of hours; 999 or A&E in an emergency.
Is follow-up included?
Answer to follow: awaiting client copy.
Can my GP see the results?
Yes — with your consent, letters are copied to your GP.
Can I move back to NHS care?
Answer to follow: awaiting client copy.
Still have a question?
Helen answers the phone on 073 8302 1815 in clinic hours, or email appointments@krishnanurology.com.